Monitoring options
Hardware can be reviewed first. Boomer Kit and Zoomer Kit include required Self Monitoring automatically, and eligible devices show required service before secure checkout.
Product listings do not present monitoring as a standalone storefront product. Customers choose the appropriate service layer only when they are ready to complete their cart path.
No monitoring products in normal browsing
Monitoring options appear in cart or checkout
Final availability depends on eligible hardware and account setup
Monitoring options
A simple self-managed option for supported device alerts and selected contact routines.
Notifications for supported devices
Selected contact setup
Customer-managed response plan
Monitoring selection is available in cart or checkout only.
A self-managed monitoring service with video support for customers who want added visual context.
Notifications for supported devices
Selected contact setup
Local video storage
Monitoring selection is available in cart or checkout only.
A staffed monitoring service for eligible systems when the customer wants a professional response workflow.
24 x 7 professional monitoring with our world class US based monitoring center
Burglary and break ins
Monitoring our smoke detectors
24 x 7 Panic or Distress call
Monitoring selection is available in cart or checkout only.
Careful claims
Connected & Protected devices and monitoring workflows are designed to send alerts, notify selected contacts, and support response steps. They do not prevent incidents, guarantee safety, guarantee medical outcomes, or guarantee police, fire, EMS, or caregiver response. Monitoring, dispatch workflows, cellular backup, wearable support, pricing, taxes, and availability depend on plan terms, device connectivity, local requirements, permissions, and active account status.
